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Ben Jackson

Chief Operating OfficerInnovative Payments Association

Cleveland, OH

Member Since December 2021

Skills

Business Strategy
Government Relations
Compliance

About

I started my career as a muni bond analyst, became a financial journalist, and moved into payments consulting. Now I work for a financial services trade association to promote a regulatory environment that promotes both consumer protection and innovation in financial services.

Published content

18 Key Strategies for Businesses Preparing to Enter International Markets

expert panel

For a successful international launch, conduct careful research into the laws, regulations, customs and culture of each new market. Businesses are increasingly considering international expansion as a key avenue for growth. However, navigating unfamiliar territories can be a daunting task for those venturing into new markets for the first time. Below, 18 Newsweek Expert Forum members share tips for how businesses can successfully navigate international growth. By prioritizing research and building strong local connections, business leaders can engage with new audiences with confidence.

Regulations Need to Be Part of Business Plans

article

Unlike many people in the compliance business, I have actually lost a business because of regulations.

How Businesses Can Stay on Top of Emerging Customer Trends

expert panel

Being in constant communication with customers can help businesses ensure they are following the right trends. Customer trends are constantly changing in response to societal, environmental and technological advancements. To continually meet and even surpass customer expectations, it’s critical that businesses keep up with and adapt to these emerging customer trends. However, with so many trends appearing regularly, it’s difficult for business leaders to know which trends are short-lived and which ones have the potential to disrupt the industry for good. This distinction is key, as the wrong investment in a particular trend can mean wasting limited time, effort and resources. To help, 12 Newsweek Expert Forum members offer advice on how a business can stay on top of emerging customer trends and leverage them wisely.

The CFPB’s Advisory Opinion Process Should Be More Inclusive

article

There is a tremendous benefit to meeting industry leaders to work toward a shared goal of simplifying rules and protecting consumers.

How Innovators and Regulators Can Work Together

article

The goal for both groups should be to create a new framework that benefits everyone.

15 Transitional Strategies to Use When a Key Leader Leaves

expert panel

Management transitions can be tricky, so it's important to have a plan in place when a senior staff member makes their exit. There comes a time in every company when a leader is ready to move on. This company loss can be bittersweet and even provoke anxiety and feelings of the unknown among their previous team members. Employees may be concerned about gaining a new leader and how their job may change once a new leader is appointed. To help mitigate these fears, a panel of Newsweek Expert Forum members shared what to do when your company has a key leader resign. Follow their recommendations to ensure a smooth transition.

Company details

Innovative Payments Association

Company bio

The Innovative Payments Association ("IPA") is a trade organization that serves as the leading voice of the electronic payments sector, including prepaid products, mobile wallets, and person-to-person (P2P) technology for consumers, businesses, and governments at all levels. The IPA's goal is to encourage efficient use of electronic payments, cultivate financial inclusion through educating and empowering consumers, represent the industry before legislative and regulatory bodies, and provide thought leadership.

Industry

Business

Area of focus

Government Relations
Regulation
Fraud Prevention

Company size

2 - 10