Charles Ryan Minton

Member Since 2021

Charles Ryan Minton

Customer & Employee Experience Expert, Keynote Speaker and Best Selling Author

Thanks for Coming in Today™

Miami/Fort Lauderdale Area

Charles Ryan Minton is a Customer & Employee Experience Expert, Keynote Speaker, and Best Selling Author. He has represented high profile brands such as Hilton Hotels Worldwide, Marriott International and InterContinental Hotels Group. Ryan is listed in the Top 4 on Global Guru’s list of “World’s Best Hospitality Speakers, Trainers and Thought Leaders.”


  • Customer Experience
  • Customer Service
  • Leadeship and Team Inspiration


June 1st, 2023

The Power of Empowerment: The Key to Exceptional Customer Service

If you want to provide great customer service, empowering your employees to take care of the customer is crucial.

April 24th, 2023

Customer Service vs. Customer Experience. What's the difference?

Customer service and customer experience are essential components of a successful business.


Thanks for Coming in Today™

Thanks for Coming In Today™ and Charles Ryan Minton show you how to build and retain an all-star customer service team by establishing an environment in which employees can thrive. He explains how to empower your staff so that they can turn complaints into kudos, identify potential problems before they occur, and make even the minutest detail of a customer’s experience memorable.


  • Customer Service
  • Consulting
  • Management Consulting