Member Since August 2021
Chris Heller, the Chief Real Estate Officer at OJO Labs, has been a driving force in the real estate industry for more than three decades. From Rookie of the Year in 1989, to serving as CEO for Keller Williams and mellohome, Heller has dedicated his career to delighting homebuyers and supporting agents. As Chief Real Estate Officer, Heller oversees all industry partnerships, creating a direct line between real estate professionals and OJO, and accelerating adoption in the industry. Additionally, Heller has spearheaded the development and growth of OJO Select Network, the company’s exclusive agent referral network of more than 15,000 agents across the U.S.
While failure does come with significant downsides, actively encouraging employees to take risks can be worthwhile. “Failure” has a complex meaning in business. On one hand, failure can mean unimaginable loss ranging from the waste of limited resources to the loss of one’s livelihood completely. On the other hand, failure can also be a harbinger for great personal and professional growth. No matter how one feels about failure, the truth of the matter is that business is all about leveraging the lessons that come out of failure to innovate. Taking risks, building on failure and encouraging your employees to do the same is the key to becoming a major player in your market. As experts, the members of Newsweek Expert Forum have directly experienced the benefits of cultivating a workplace environment that supports experimentation. Below, 15 of them share how leaders can encourage and foster a culture of innovation within their organization.
While a productive workforce is vital to a successful business, leaders must balance good management with giving employees autonomy. For many business leaders, having a hand in every aspect of their business has allowed them to ensure that each and every client is well taken care of. This method is an effective way to maintain high-quality products and services while also maximizing what each additional hire is able to contribute to the business. However, if a leader is too heavy-handed, this management strategy can have an adverse effect internally over time, straining manager-employee relationships and negatively impacting workplace morale. A productive workforce is an essential component in building a successful business, but leaders must be careful not to become a hindrance to their employees. To help leaders adopt a management style that works with and not against employees, 12 Newsweek Expert Forum members each offer a piece of advice for increasing employee productivity without resorting to micromanaging.
Before we dive into factors that drive success, let's re-consider the multi-faceted concept of success.
Even the most experienced of leaders can struggle when it comes to managing several different priorities. Between catering to the needs of customers, ensuring employees are engaged, remaining true to the values of the organization and staying compliant on changing laws, running a business naturally requires entrepreneurs to balance several different priorities all at once. No matter how experienced a leader is or how top-notch their juggling skills are, any person would struggle with these responsibilities. Stepping outside of the mindset that they have to handle everything alone is a key first step for many leaders. Below, 12 Newsweek Expert Forum members each share one additional approach leaders can take when managing multiple projects and priorities.
OJO Labs provides the only solution homebuyers, sellers, and owners need to navigate the complex real estate landscape. The company's personalized experience for home buying and selling at scale meets consumers wherever they are in their journey, fusing machine intelligence and human expertise to provide customers with personalized guidance as individual as they are. Today, homeownership isn’t within reach of everyone. OJO aims to close that gap so that all people — regardless of race, class, or gender — can experience the physical, financial, and emotional haven that home provides. We match each real estate moment, so everyone feels ready, equipped, and inspired to take the next step. Through a deep understanding of each customer's needs and preferences, OJO delivers tailored support and insights. We have a network of top-rated real estate professionals, and we’ll match each customer with the expert who can best support their individual journey. Whether you’re buying, selling, or managing your home as an asset, OJO is a lifelong solution that helps each customer move forward when the time’s right — with support, knowledge, and confidence. A rapidly growing organization, OJO Labs is backed by a number of leading VC firms across the United States. The company has been recognized with more than 30 major industry and workplace awards: Deloitte Technology Fast 500, Fortune Best Small + Medium Companies to Work For, Austin Business Journal Best Places to Work and Best CEO, AI Breakthrough Awards, and HousingWire Tech 100. OJO Labs is headquartered in Austin, with operations in Minneapolis, MN, Chicago, IL, San Mateo, CA, Bangalore, India, and St. Lucia. For more information visit OJO.com