Member Since 2021
Washington D.C. Metro Area
Craig is an accomplished executive with a proven track record of growing businesses. A graduate of Edinburgh University and a Chartered Accountant, Craig’s leadership journey includes a long roster of successful technology company transformations. A leader with a broad cultural perspective honed during years of international responsibility with experience across five continents, Craig has driven significant customer and shareholder value as a serial technology CEO. Career highlights include progressive management positions at J.D. Edwards, PeopleSoft, and Oracle from 1996 to 2005. Craig was COO at Mincom from 2005 to 2007, when Mincom was acquired by Francisco Partners. While at Mincom, he grew revenues from $160M to $230M in 2 years while more than tripling software revenue. After another successful exit, Craig became COO and then CEO of eServGlobal, an enterprise software company serving the telco market. During his tenure, one company division sold to Oracle for $100M, and the company entered into a joint venture with MasterCard for its market-leading mobile money offering. He subsequently served as EGM – Software for RPMGlobal, from 2013 to 2017 where he led the repositioning and transformation of the firm from a mining services company to an enterprise software company. From 2017 to 2018, Craig was the CEO of EMS Software in the meeting and room scheduling space with clients including AIG, Accenture, and Yale University. The company was acquired in 2018 by Fortive. In 2019 Craig was appointed CEO of Intelex Technologies. Intelex was sold to Industrial Scientific (a Fortive company) in June 2019. Currently Craig is CEO of Unanet. Unanet is a leading provider of cloud software for project-based professional services organizations. Unanet delivers a purpose-built Project ERP and CRM solution. Over 2,600 organizations trust Unanet to maximize staff utilization, reduce overhead, improve speed and accuracy of invoicing, and support forward decision-making.
Whether your company sells home furnishings or software, being easy to do business with means embedding certain customer experience (CX) fundamentals into your organizational DNA. Here are five that have proven important in serving and supporting the customer.
One common refrain I’ve been hearing of late from company leaders is that while there is no shortage of new project work and business opportunities, there is a very real shortage of talent.
What happens to institutional knowledge when one leadership generation within an organization yields to the next, or when one company is purchased by another?
Here are several approaches, practices and capabilities that consistently translate into optimized win rates.
Unanet is a leading provider of ERP and CRM solutions purpose-built for Government Contractors, AEC, and Professional Services. More than 3,200 project-driven organizations depend on Unanet to turn their information into actionable insights, drive better decision-making, and accelerate business growth. All backed by a people-centered team invested in the success of your projects, people, and financials.