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Fady "Fred" Helou's avatarPerson

Fady "Fred" Helou

Founder & CEOVagaro

Pleasanton, CA

Member Since December 2021

Skills

Software Development
CRM
Product Design

About

Fady "Fred" Helou was born and raised in Lebanon, and moved to the United States as a teenager. Following his interest in technology, he ascended to become director of software development for Novellus, where he led all development of 15 products. He is the founder of Vagaro, a fast-growing platform helping businesses in beauty, fitness, and wellness.

Published content

How Buying a Salon Changed My Approach to Solving Customer Pain Points

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Experience is always the best teacher. Gaining firsthand experience can offer deeper insights into how to solve customer pain points.

The Importance of Creating a Five-Star Customer Experience

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No matter what industry you're in, competition is tighter than ever before. One of the most important elements that can set you apart is the experience you provide.

Work Processes Shouldn’t Be a Secret: The Importance of Consistency in Management

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If there’s one mantra the corporate world is singing, it’s that you have to be willing to change to survive.

Turning Challenges Into Opportunities: The Key To Overcoming Any Obstacle

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Pushing past hurdles and turning them into opportunities requires letting go of false assumptions, keeping perspective about what you can control, and believing that things will work out. 

Strategic Planning: What It Is and How To Achieve It

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With everyone on the same page, you might just write a new chapter for your entire industry. 

Why Salons and Self-Care Companies Are As Close to Recession-Proof As You Can Get

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During recessions and other times of trouble, self-care can become more important.

Company details

Vagaro

Company bio

Vagaro Inc. is a leading business management platform and online marketplace that powers the needs of the beauty, fitness and wellness industries. More than 126,000 service professionals across the U.S., Canada, the U.K. and Australia use Vagaro to manage, market and grow their business. The platform runs on any device and has the ability to accept online bookings, schedule clients, run marketing campaigns and manage overall business operations. Payment processing is seamlessly integrated into the platform and engineered to support fully contactless payment methods. Consumers choose Vagaro to search for and book wellness services on any device. In 2020, more than 76 million appointments were booked through Vagaro. Headquartered in Dublin, CA, the office is close to the 580, 680, BART station, many great restaurants, and two fantastic downtowns. Bike into work, have a fresh cappuccino, and enjoy plenty of snacks from our fully stocked kitchen. Furthermore, you can settle in with your friendly colleagues and enjoy your workday with a collaborative team in a rapidly growing company.

Industry

Technology

Area of focus

Business Management
Business Software
CRM

Company size

51 - 200