Frank Fawzi

Member Since 2022

Frank Fawzi

Chief Executive Officer

IntelePeer

Florida

Frank Fawzi has been a guiding force in driving Intelepeer's growth and achieving its mission to become a dominant Communications Platform as a Service (CPaaS) provider for enterprises. With IntelePeer’s voice, messaging, ready-to-use applications, open APIs, and AI-powered analytics, companies can build and integrate communications-enabled workflows without the need for any programming to create world-class customer experiences and improve business processes through automation. Frank founded and grew CommTech Corporation between 1990 and 2001 to be an early leader in the communications software sector before selling the company to ADC, a leading provider of broadband solutions for the telecommunications industry, for $178 million. Prior to founding CommTech, he worked at AT&T Bell Laboratories as the lead data communications architect for a $1.4B winning bid to the IRS. Frank received a Bachelor of Science in Computer Science and a Master of Science in Management from Stevens Institute of Technology and participated in the Wharton Executive Management Program at the University of Pennsylvania. He was also selected as a QuantumShift’s Top Entrepreneurs in America for 2017 by KPMG’s Private Markets Group and the University of Michigan’s Ross School of Business.


SKILLS

  • Business Strategy
  • Telecommunications
  • Start-Ups

RECENT CONTENT

April 25th, 2023

How Companies Can Augment CX With ChatGPT And Generative AI

While generative AI can provide the user with a quality answer, brands must consider the value of a one-sentence response versus a well-crafted paragraph with bullet points—particularly in a customer service setting.

January 4th, 2023

Using Automation to Improve Business and Customer Relationships

Automation can unlock the potential for businesses to improve external and internal relationships dramatically.

December 21st, 2022

14 Business Experts Discuss Top Tips for Q1 Planning

Leveraging data from the past year as well as feedback from employees and customers can give businesses insight into what initiatives to explore next.

November 28th, 2022

How Automation Can Free the Creative Genius

With far less effort required to meet our basic needs, we have more time than ever to bring new ideas and innovation to life.


COMPANY INFO

IntelePeer

We enable companies to communicate better – driving more revenue, improving their customer experience, and making better business decisions – leveraging omni-channel automation & self-service, AI, and analytics, all delivered through a single easy-to-use cloud platform that works seamlessly with your existing business solutions.


AREA OF FOCUS

  • Unified Communications
  • Cloud Data Services
  • Artificial Intelligence

INDUSTRY

Technology