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Monica Leonelle

FounderThe World Needs Your Passion

St. Louis Area

Member Since December 2020

Skills

Social Media Marketing
SEO
Online Marketing

About

Monica Leonelle is a USA Today bestselling author and creator of the Story Symmetry Framework, the Hierarchy of Prosperous Creation, and The World Needs Your Book—where we start with the impact we want to make on the world and then build a sustainable business around your idea, message, or story. Author of over 30 books, she’s been writing and producing her own fiction and nonfiction since 2009. Monica is the author of the Growth Hacking for Storytellers series (which has sold over 50,000 copies), helping authors with everything from improving their writing speed to perfecting their author mindset. She’s been featured in several books and on over 30 podcasts about writing and publishing. Her books, website, podcasts and online courses have helped thousands of authors start, finish and publish their books. Before becoming an independent author, Monica led digital marketing efforts at Inc. 100 companies like Hansen’s Natural and Braintree. She has an MBA in marketing, strategy, and entrepreneurship from the Chicago Booth School of Business. She’s been an avid blogger of marketing and business trends since 2007. Her ideas have been featured in AdAge, The Huffington Post, Forbes, Inc., the AMEX OpenForum, GigaOm, Mashable, Social Media Today, and the Christian Science Monitor. Monica lives in a very, very old, 3-story home in St. Louis, MO with her husband, son, and adorable westie, Mia. It possibly has ghosts. And definitely has a secret passage.

Published content

Competitive Advantage: 17 Expert Tips for Enhancing the Customer Experience

expert panel

Devising simple ways to make the customer journey more seamless can keep customers coming back long term. In today’s competitive business landscape, the devil is in the details. With so many businesses competing for customers in both online and brick-and-mortar spaces, setting a business apart boils down to the customer experience strategy. If done incorrectly, businesses risk inadvertently driving away current and potential customers and ruining their reputation for good.  However, if done with care and regard for the needs of customers, businesses can rise above their competitors, even if they are offering similar products or services. To help leaders create a competitive advantage, 17 Newsweek Expert Forum members discuss how leaders can improve their company’s customer experience.

Company details

The World Needs Your Passion

Company bio

Your story, message, or idea matters. Let’s get it out into the world through a book.

Industry

Business

Company size

2 - 10