Brent Leary

Brent Leary is a CRM industry analyst, advisor, author, speaker and award winning blogger. He is co-founder and Partner of CRM Essentials LLC, an Atlanta based CRM advisory firm covering tools and strategies for improving business relationships. He is the chair of CRM Evolution, CRM Magazine’s annual industry event. Leary's blog, Voices Carry, is featured on ZDNet and focuses on how voice-first devices and interfaces are changing the rules of customer engagement. He hosts the weekly One on One conversation series for Small Business Trends, is co-host along with Paul Greenberg for The CRM Playaz show, and is a regular on the Gillmor Gang show on TechCrunch.. Current and past clients include Microsoft, Oracle, Salesforce, SAP, Zoho and other major technology companies.