Member Since June 2022
Skills
About
Faisal is a globally focused executive leader who views customer-centricity as a crucial component in how businesses operate and creates an environment where leaders can embrace the power of connection and integrate customer engagement into all levels of the organization. He empowers teams to work with industry partners to build B2B technology solutions for diverse business sectors, including federal, public safety, manufacturing, utilities, food services, education, and live experiences.
Faisal Pandit
Published content
expert panel
Cultivating a values-driven environment will help align team members' actions with the core principles of your business. Company values are the guiding principles that shape an organization's culture and define its identity. However, only having values in place is not enough. To truly embed them within the fabric of a team, it is crucial to reinforce and strengthen each member’s understanding and commitment. Below, 19 Newsweek Expert Forum members share effective strategies leaders can use to nurture a values-driven team. These approaches will help solidify the team's understanding of company values and foster a deep sense of commitment.
expert panel
Adopting tried-and-true strategies for achieving ongoing success through hard work, smart planning and unwavering dedication can help leaders advance. In the pursuit of success, it can often appear as though some individuals are blessed with luck, stumbling upon triumph by chance. Yet, upon closer examination, it becomes evident that true achievement stems from a combination of unwavering dedication, meticulous planning and strategic execution. This begs the question: What are the powerful strategies that foster consistent and repeatable success? Below, 19 Newsweek Expert Forum members explore key strategies that pave the way for sustained success and the underlying mechanisms that make them so effective.
article
With a focused commitment from leadership, employees can feel more motivated by their work and agile in their approach to growing the business and their role within it.
expert panel
To attract and keep customers coming back for years to come, businesses have to maintain their human essence. As the old adage goes, "People buy from people." In today’s technologically-driven business landscape, entrepreneurs now have a multitude of ways to engage with current and potential customers across the world. While changes like automation can increase employee productivity, streamline operations and boost the number of interactions that lead to sales, many businesses focus so much on the efficiency aspect that they don’t recognize the potential of losing the human touch, which is what initially entices customers to purchase and keeps them coming back. As experts, the members of Newsweek Expert Forum have experience making their brand more appealing to customers. Below, 16 of them share concrete ways any business can humanize its product or service offerings and why these actions are essential to building long-term relationships with customers.
article
Here’s a look at how businesses can embark on a transformational journey to creating long-term value.
expert panel
Devising simple ways to make the customer journey more seamless can keep customers coming back long term. In today’s competitive business landscape, the devil is in the details. With so many businesses competing for customers in both online and brick-and-mortar spaces, setting a business apart boils down to the customer experience strategy. If done incorrectly, businesses risk inadvertently driving away current and potential customers and ruining their reputation for good. However, if done with care and regard for the needs of customers, businesses can rise above their competitors, even if they are offering similar products or services. To help leaders create a competitive advantage, 17 Newsweek Expert Forum members discuss how leaders can improve their company’s customer experience.
Company details
Panasonic Connect North America
Company bio
Panasonic Connect Co., Ltd. was established on April 1, 2022 as part of the Panasonic Group’s switch to an operating company system. With roughly 28,500 employees worldwide and annual sales of JPY818 billion (approx. USD7.5 billion) the company plays a central role in the growth of the Panasonic Group’s B2B solutions business and provides new value to its customers by combining advanced hardware, intelligent software solutions, and a wealth of knowledge in industrial engineering accumulated in its over 100-year history. The company’s purpose is to “Change Work, Advance Society, Connect to Tomorrow.” By driving innovation in the supply chain, public services, infrastructure, and entertainment sectors, Panasonic Connect aims to contribute to the realization of a sustainable society and to ensure well-being for all.